Romit Mehta


EB Games...good gesture

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I am not sure if I had posted it, but last month, I exchanged Gotham 2 with Grand Theft Auto. I played Gotham 2 and it did not have too much different from the one I have. So I thought I’d be better off getting something different.

So we went to EB Games and traded Gotham 2 in and got GTA.

But it so happens that I did not even open the box till yesterday. And when I did open it, I was kinda shocked to see no disk in there. No disk?? Where did it go? I never played it after I got it. Neither did anyone else. So where was it? Maybe I forgot it.

But then I realized that I picked up the box from the shelf at EB Games and never had the cashier put the disk in there. The boxes on display are usually all empty, so there was a good chance that the disk was never even there.

So today I went with the receipt to the store and asked them if they could do anything about it and he said that usually, at the end of the month, the inventory variances are written off and there was very little chance he could do anything, but before I could say anything, he himself called his big boss and discussed the issue. After he hung up with him, he said that he would be able to get me the disk.

That was real nice of them to accomodate my situation. I know that it could be policy that they always give the disk, but they made me happy because I was not expecting them to give me any disk. They’ve made me a fan! :-)