I am currently working with a client of ours, where we were around for three years or so. We were in ‘support’ mode for a bit after that and we were away for almost a year. The team that inherited the solution was so inept that we were almost certain that the system would be completely replaced in no time.

But guess what, the users use it. The system is up and running, but running with crutches. It is slow, takes a lot of maintenance to keep it alive, but it is a critical reporting system now.

But the point is that the ineptitude of the team here has created all the mess. So many band-aids applied to make the system work, some of them actually incorrectly applied, that it is a nightmare trying to troubleshoot some of the problems that are coming up.

This reporting system is not too important to the Director and he wants to replace it with ‘his’ system. Obviously he has us over just to support the existing thing while his ‘elite’ team (hyuk hyuk) re-designs the new system.

They have not given me access to that environment, nor have they divulged any details on the same. They are afraid, maybe. Politics, politics, politics.

Anyway, it feels good to see that people are still using what we built, and that it is a critical portion of the enterprise reporting system.