Romit Mehta


Gap.com (and oldnavy.com)

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What’s up with Gap? Who is in their IT department managing this supposedly exciting new site upgrade? They have been out since Aug 24 and have no real idea of when the site is going to be back up and operational.

The site upgrade better be so good that it makes people sign in and buy a lot of stuff because 2-3 weeks of downtime of a corporate website is unheard of, especially from a retailer like Gap.

Or are they setting a trend where having a website offline for an extended period of time is a-ok?